Loyalty Points

HOW DO I JOIN IN THE FUN?

If you're on your phone, look for the "gift" icon on the top right. On a desktop or laptop computer, you'll see a pop-up on the bottom right hand of the screen. Click either to see where to log in or create an account. Make sure you're logged in each time you make a purchase. You'll see all your existing rewards and discount coupons all in one place and every dollar spent will be rewarded in points back to the one account.

HOW CAN I EARN POINTS?

Click the “Earn Points” tab to see the different ways you can earn points or receive a discount. You'll earn 5 points for every dollar spent in store. You can also earn points for creating an account, completing your profile, leaving a review, following us on Instagram, liking us on Facebook and every year on your birthday.

HOW CAN I SPEND MY POINTS?

It’s very simple and straightforward. Just click on "gift" icon on your phone or the “Get Rewards” tab of the SYTL Sisters pop-up on a desktop or laptop computer. You'll see a list of available discount codes all in one place. To redeem, click the COPY button and then paste this code at checkout (after the shipping page). 

CAN I USE MY REWARDS POINTS IN STORE?

Yes! If you are visiting us in store, we will log you into your account before processing your order, so that any available discounts can be used.

CAN I USE MORE THAN ONE DISCOUNT CODE WITH EACH TRANSACTION?

You cannot combine discount codes. The system will only accept one code per transaction. Choose and click to copy just ONE discount code for applying at checkout. If you click more than one code, those rewards will be lost to you. Please note, if there is a store-wide sale happening, you will not be able to apply a loyalty discount as a store-wide discount will be applied automatically to your order.

WHAT IF I FORGET TO COPY THE CODE AT CHECKOUT?

Codes must be applied at checkout for the discount to be valid. We cannot add a discount code retrospectively to your order. Unless you've clicked more than one code, you will still be able to use your discount on your next eligible purchase.

WILL MY REWARDS POINTS EXPIRE?

Yes, all points are valid for 12 months. You'll get an automated reminder when points are set to expire.

GOT ANY FURTHER QUESTIONS?

Simply email us: deanne@maiocchi.com.au and we'll be happy to help you out!

THE FINE PRINT

Our loyalty program is subject to change at any time.